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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined feature warranty on any subsystem lest stated any other way, along with on the entire machinery. Poor craftsmanship and defective material defects are covered by the characteristic guarantee. We are not responsible for everyday wear and tear or misuse of your machine. Our guarantee will for this reason not cover aforementioned. Generally damages can be repaired at minimum cost that are not covered under guarantee. Upon demand, quotations are gladly accessible.
Regular service is due by the machine(s) you are going to buy. The included service plan contains everyday cleaning, analyzing and adjustment, as well as basic ravages of time replacement at a minimal cost. It is crucial that your machine(s) is improved within the equal of twice that period, if you do not service your machine(s) in the chosen service period, otherwise your service warranty will be invalid and meaningless. Meaning, you should get your machine improved within every six month period, if we preferred that your machine is fixed once every 3 months or your warranty will not be legit.
A Call-out refers to each and every time point a technician provides a service at your place. Except for when the call-out is concealed by each of the above mentioned plans or approved by the management, a call-out fee will be requested. At the point of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for working days.Accompanying the call-out cost, transport costs to your establishment as well as settlement if crucial, are on your account. The adjustments for the technician to get picked up as well as sent back are preferred to be made by you. The prevailing amount is R 9.95/km increased by the traveling distance between our warehouse as well as your premises, should you prefer for us to go to you.Without notice, those charges may vary extent by extent, hence generously enquire about call out as well as travel costs ahead of time
Whether you would prefer to know whether the machine is adjusted to function optically, or you just would like our technician to take a look at your appliance for your satisfaction, our servicing plan is perfect for you. We will not charge any cost for the technician we provide. Our specialist will be able to advise if everything is in order or whether an alternative or other maintenance or service parts reinstatement is needed. Bookings should be made for repairs or hard labour function to be carried out at your/our earliest convenience as no reconstruction or any such labour actions will be done during servicing visits.
We provide principal and/or full training courses via our training centre for all machinery we sell. First basic entry courses is combined in your machinery investment, but more advanced training can be purchased after the primary course has been achieved.
All our mainline of machines are sold with a unique barcode. You will accordingly regularly be able to review the machine's guarantee report and maintenance history on our webpage or offline - in any form and at any instant. We value our machinery's assurance and servicing by using the barcode. This ensures your maximum comfort on both the assistance and resell of your machines.
Seeing that the tender above involves our newest model, the highlights, specifications and attachments are applicable thereto. Beneficially inquire from our sales clerk as to the year model quoted. In the incident that we do not have the advanced model vacant, you shall be entitled to obtain up to 5% discount on the prior model, based on minor execution or lesser composition.