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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined feature warranty on each subsystem except stated otherwise, along with on the whole machinery. Errors by reason of unreliable equipment or poor craftsmanship, are covered by the feature warranty. We shall not be held at fault for mis-usage or everyday wear and tear of your machine. Aforementioned is thus not covered by our warranty. Damages can usually be repaired that aren't covered under guarantee, at minimal cost. Upon appeal, quotations are gladly available.
Routine service is due by the machine(s) you are going to buy. The enclosed service plan encloses basic cleaning, reviewing and adjustment, as well as standard wear and tear reinstatement at a minimal cost. Your service warranty will be invalid and not viable if you do not service your machine within the chosen service or if it is not rectified within the equal of twice that period. Meaning, you must get your machinery fixed within every 6 month period, if we choose that your machine is rectified once every 3 months or your warranty will not be efficient.
Every time a service is provided at your premises by a technician, it points to to a call-out. Unless accepted by the company or concealed by each of the above named plans, a call-out cost will be charged. At the instant of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays. costs to your establishment as well as settlement if crucial, are on your account, in addition to the call-out fee. The arrangements for the specialist to get picked up including sent back are chosen to be made by you. If you would wish for us to travel to you, the ongoing amount is R 9.95/km amplified by the traveling distance between our office and your premises.Generously enquire about call out and travel costs ahead of time as those charges may differ time by time without notice.
Our maintenance plan is perfect for you if you only want our technician to take a look at your machinery for peace of mind, or if you would like to find out if the machine is set to function optically. No fees will be assigned for the specialist we supply. Our specialist will be able to recommend if everything is normal or if an back-up or further assistance or spare replacement is needed. Bookings should be made for adjustments or excessive labour function to be done at your/our earliest convenience as no improvements or any such labour services will be practised during servicing visits.
Primary and/or comprehensive training courses are offered via our training facility for all machinery we sell. When purchasing your machine, first fundamental entry courses is included in your investment, although more promoted training can be purchased after the fundamental course has been finished.
All our mainline of machinery's are sold with a particular barcode. For this reason your machines warranty data and servicing history will always be able to be checked in any way and at any instant on our database or while logged off. Our machinery's assurance and service are valued by us using the barcode. This ensures your supreme benefit on both the maintenance and resell of your machinery's.
Seeing that the reference above involves our brand new model, the focus points, specs and accessories are suited thereto. Our Sales clerks can be called relating to any enquirers of the age model recited. You will be titled to obtain a 5% discount on former models , based on lesser completion or minor composition in which case we don't have the newest model available.