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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give restricted feature warranty on any subsystem lest stated any other way, including on the entire machinery. Weaknesses as a result of unreliable equipment or poor craftsmanship, are covered by the feature warranty. Everyday wear and tear or mis-usage of your product is not our fault. Our guarantee will thus not cover aforementioned. Often damages can be repaired at minimal cost that are not covered under warranty. Upon demand, quotations are gladly accessible.
Routine service is required by the machinery you are going to buy. The enclosed service plan contains everyday cleaning, analyzing and positioning, as well as everyday wear and tear replacement at a minimal cost. Should you not service your machine(s) within the chosen service period, it is vital that your machinery is rectified within the equivalent of double that period or else your service guarantee will be invalid and not viable. This is to say, you have to get your machine serviced in every 6 month period, if we preferred that your machine is fixed once every three months or your guarantee will not be credible.
A Call-out refers to any point a specialist supplies a service at your premises. A call-out fee will be required unless the call-out is included by each and every time of the above mentioned plans or accepted by the the company. At the extent of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Transport costs to your premises including settlement if necessary, are on your account, along with the call-out charge. The plans for the specialist to get picked up as well as sent back are suggested to be carried out by you. R 9.95/km is the ongoing amount increased by the traveling distance between your establishment and our warehouse, should you recommend for us to travel to you.Beneficially analyze about call out and travel costs beforehand as those charges may differ time by time without notice.
If you only want our technician to take a look at your machine for your tranquility or would like to find out if the machinery is adjusted to work optimally, our service plan is suited for you. There is no cost for the technician we provide. Our specialist will be able to advise if everything is normal or if an different or additional maintenance or spare parts restoration is needed. Reservations have to be made for adjustments or excessive labour function to be carried out at your/our quickest availability as no adjustments or any such labour services will be done during servicing visits.
We provide fundamental and/or extensive training courses through our warehouse for all machines we sell. When buying your machine, first primary entry courses is included in your investment, although more improved training can be bought after the principal course has been accomplished.
All our mainline of machines are sold with a individual barcode. You will accordingly always be able to analyze the machinery's guarantee information and maintenance history on our webpage or offline - in any way and at any moment. We value our machinery's warranty and service by using the barcode. This ensures your ultimate benefit on both the servicing and resell of your machinery's.
The above tender is in regarding to our recent model, therefore the focus points, details and extras are applicable thereto. Generously seek an answer from our sales representative as to the year model recited. In the situation that we do not have the recent model obtainable, you will be titled to receive up to 5% allowance on the older model, based on insignificant execution or lesser composition.