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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer restricted characteristic guarantee on any subsystem unless stated otherwise, along with on the whole machine. Poor craftsmanship along with faulty material shortages are covered by the quality warranty. Common wear and tear or misuse of your machinery is not our constraint. Our warranty will accordingly not cover aforestated. Often damages can be repaired at minimum cost that are not covered under warranty. Quotations are promptly available on appeal.Regular service is required by the machine(s) you are going to purchase. Investigation and calibration, common cleaning , as well as basic ravages of time replacement at a minimal cost are covered within the service plan. Your service guarantee will be worthless and void if you do not service your machine within the recommended service or if it is not fixed within the equal of double that period. Meaning that within which case we suggested that your machinery is serviced once every three months, it is crucial that you get your machine improved in every six month period or your warranty will not be valid.
Whenever a service is provided at your place by a specialist, it refers to a call-out. A call-out cost will be charged except when the call-out is included by any of the above mentioned plans or confirmed by the managers. At the time of this quotation, 1 specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.Accommodation including transport costs to your place, coupled with the call-out fee, are on your account if essential. We choose that you organize that the technician gets picked up including sent back. R 9.95/kilometer is the prevailing rate amplified by the driving distance between your place and our office, should you choose for us to come to you.Kindly seek an answer about call out and touring costs beforehand as those charges may vary extent by time without notice.If you simply would like our specialist to take a look at your machinery for peace of mind or would like to know if the appliance is adjusted to function optically, our maintenance plan is perfect for you. There is no fees for the specialist we provide. Our experts will be able to advise whether everything is normal or if an back-up or further assistance or spares reinstatement is needed. During sustainment visits no repairs or intense labour function will be completed and bookings can be made for this to be practised at your and our quickest convenience.Fundamental and/or overall training courses are offered through our training centre for all machines we sell. First basic entry courses is included in your machine purchase, however more advanced training can be bought after the fundamental course has been accomplished.With all our mainline of machines a different barcode is sold. Therefore your machines assurance data and service history will constantly be able to be analyzed in any manner and at any time on our webpage or while disconnected. We honour our machinery's assurance and service by using the barcode. This secures your supreme advantage on both the service and resell of your machines.
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