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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply constrained quality guarantee on any subsystem unless stated elseways, including on the whole machine. The feature guarantee covers shortages by cause of unfit materials or poor craftsmanship We aren't at fault for everyday wear and tear or misuse of your equipment. Our guarantee will thus not cover aforestated. Of course, deterioration that are not covered under warranty can regularly be repaired at a minimum cost. Quotations are promptly accessible on appeal.
Routine service is required by the machinery you are going to obtain. The concealed service plan consists of standard cleaning, investigation and positioning, as well as standard decrement replacement at a minimal cost. It is compulsory that your machinery is serviced within the equivalent of twice that period, should you not service your machinery within the preferred service period, elseways your service guarantee will be invalid and meaningless. Meaning, if we suggested that your machine is fixed once every three months, you have to get your machinery improved in every six month period or your warranty will not be credible.
Every time a service is provided at your establishment by a specialist, it refers to a call-out. Unless the call-out is included by any of the above mentioned plans or arranged by the management, a call-out cost will be charged. At the extent of this quotation, 1 technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out charge, traveling costs to your premises and settlement if required, are on your account. We prefer that you organize that the technician gets picked up and sent back. R 9.95/km is the existing rate increased by the traveling distance between your premises and our place, should you desire for us to come to you.Those costs may differ time by time without notice, so attentively seek an answer about call out as well as transport costs beforehand.
Whether you would like to know if the machinery is set to work optimally, or you just would like our technician to take a look at your machine for your satisfaction, our assistance plan is here for you. No costs will be assigned for the experts we supply. Our specialist will be able to advise whether everything is normal or whether an back-up or other servicing or spare parts restoration is needed. Sadly, no adjustments or intense labour function will be completed during a preservation visit, but a reservation can be made for this to be carried out at your and our quickest availability.
Principal and/or extensive training courses are provided at our premises for all machines we sell. More promoted training can be bought after the principal course has been passed but first primary entry courses is combined in your machinery investment.
A unique barcode is provided with all our mainline of machines. You will for this reason regularly be able to review the machine's guarantee data and assistance history on our website or while logged off - in any way and at any time. We honour our machines guarantee and maintenance by using the barcode. Maximal benefit are secured on both the selling and assistance of your machines.
The reference above is in regarding to our recent model, as well as therefore the highlights, specs as well as additions are relevant thereto. Attentively seek an answer from our sales clerk as to the year model recited. You will be titled to pocket a 5% exemption on previous models , depending on lower performance or lesser design in which case we do not have the advanced model available.