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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply bounded feature warranty on the whole machine, and any subsystem if not stated otherwise. Weaknesses as a result of faulty materials or poor craftsmanship, are covered by the trait warranty. We would not be held accountable for misuse or everyday wear and tear of your component. Our guarantee will therefore not cover aforestated. Deterioration can usually be repaired that aren't covered under guarantee, at minimal cost. Quotations are promptly available on inquiry.
The machinery you are going to buy needs a routine service. Checking and adjustment, general cleaning , as well as standard wear and tear replacement at a minimal cost are included in the service plan. Your service warranty will be worthless and void if you do not service your machine in the preferred service or if it is not rectified in the equivalent of double that period. Meaning that in which case we suggested that your machine is fixed once every 3 months, it is required that you get your machinery improved within every 6 month period or your warranty will not be legit.
A Call-out refers to any point a technician supplies a service at your place. A call-out cost will be required lest the call-out is concealed by any of the above plans or approved by the management. One specialist for one day is R 1 499.00 for weekdays, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the point of this quotation.In addition to the call-out charge, travel costs to your property including accommodation if essential, are on your account. We suggest that you organize that the technician gets picked up including sent back. The ongoing rate is R 9.95/km multiplied by the traveling distance between our warehouse including your premises, should you desire for us to travel to you.Those costs may change instant by point without notice, so beneficially enquire about call out and transport costs beforehand.
If you just want our specialist to take a look at your machinery for your satisfaction or would like to find out if the machine is set to function optically, our service plan is suited for you. There is no fees for the technician we provide. Our specialist will be able to advise whether everything is normal or if an different or additional servicing or spare reinstatement is needed. During maintenance visits no adjustments or hard labour work will be done and bookings should made for this to be carried out at your and our quickest convenience.
We supply basic and/or extensive training courses via our warehouse for all machinery we sell. More promoted training can be purchased after the basic course has been accomplished although first fundamental entry courses is combined in your machinery purchase.
All our mainline of machines are sold with a different barcode. For this reason your machinery's warranty report and servicing history will constantly be able to be analyzed in any way and at any moment on our webpage or while disconnected. We value our machinery's guarantee and service by using the barcode. This secures your maximum advantage on both the selling and assistance of your machinery's.