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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, along with any subsystem, we only provide limited quality warranty if not stated otherwise. Poor craftsmanship including unreliable components shortages are covered by the trait guarantee. We are not accountable for frequent wear and tear or misuse of your equipment. Our guarantee will accordingly not cover aforementioned. Definitely, damages that are not covered under warranty can often be repaired at a minimal cost. Upon inquiry, quotations are promptly available.
Routine service is required by the machine(s) you are going to purchase. Basic depletion replacement at a minimum cost, investigation and positioning as well as common cleaning are included within the service plan. It is crucial that your machinery is improved in the equal of double that period, should you not service your machinery in the preferred service period, elseways your service warranty will be useless and meaningless. Meaning, you have to get your machine serviced in every 6 month period, if we recommend that your machinery is rectified once every three months or your guarantee will not be credible.
Anytime a service is provided at your establishment by a specialist, it points to to a call-out. Unless per-approved by the company or concealed by each and every time of the above named plans, a call-out cost will be requested. 1 specialist for one day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the instant of this quotation.Touring costs to your premises as well as accommodation if essential, are on your account, in addition to the call-out cost. The adjustments for the specialist to get picked up and sent back are suggested to be carried out by you. R 9.95/kilometer is the prevailing rate increased by the traveling distance between your property and our warehouse, should you desire for us to come to you.Without notice, those fees may vary instant by point, hence beneficially analyze about call out including transport costs ahead of time
Our maintenance plan is suited for you if you simply would like our technician to take a look at your machinery for your tranquility, or if you would like to find out if the machinery is set to function optimally. We will not charge any cost for the experts we supply. You will be advised by our specialist if an alternative or additional servicing or spare replacement is needed or if everything is in order. Reservations have to be made for improvements or hard labour work to be done at your/our quickest availability as no adjustments or any such labour actions will be completed during maintenance visits.
Principal and/or complete training courses are offered at our premises for all machinery we sell. First principal entry courses is included in your machine investment, nevertheless more advanced training can be obtained after the primary course has been finished.
With all our mainline of machines a different barcode is sold. You will for this reason always be able to review the machine's guarantee data and assistance history on our site or while logged off - in any way and at any time. We honour our machines assurance and assistance by using the barcode. This protects your maximum benefit on both the assistance and resell of your machinery's.