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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide limited characteristic guarantee on the entire machine, as well as each subsystem lest stated any other way. Poor craftsmanship as well as defective equipment defects are covered by the trait warranty. We shall not be held accountable for mis-usage or everyday wear and tear of your equipment. Thus aforesaid cannot be covered by our warranty. Generally deterioration can be repaired at minimal cost that are not covered under guarantee. Upon inquiry, quotations are immediately accessible.
The machinery you are going to purchase needs a regular service. The enclosed service plan contains everyday cleaning, analyzing and arrangement, as well as standard depletion restoration at a minimum cost. Your service guarantee will be useless and void should you not service your machine within the suggested service or if it is not fixed in the equal of dual that period. Meaning, if we suggested that your machine is rectified once every 3 months, you have to get your machine improved in every 6 month period or your guarantee will not be legit.
A Call-out refers to each and every time instant a specialist provides a service at your place. Unless arranged by managers or concealed by each and every time of the above plans, a call-out fee will be charged. At the point of this quotation, one technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends as well as R 9 995.00 for resting days or Public Holidays.Travel costs to your property and accommodation if essential, are on your account, coupled with the call-out fee. The arrangements for the technician to get picked up as well as sent back are suggested to be done by you. R 9.95/km is the prevailing percentage multiplied by the traveling distance between your property as well as our workshop, should you choose for us to go to you.Kindly analyze about call out including transport costs beforehand as those fees may vary instant by instant without notice.
Our service plan is perfect for you if you just want our technician to take a look at your machinery for your satisfaction, or if you want to find out if the machinery is adjusted to operate optically. There is no fees for the specialist we supply. Our technician will be able to supply you with advice on whether an back-up or additional service or spares replacement is needed or if everything is normal. Regretfully, no adjustments or excessive labour operate will be carried out during a maintenance visit, but a booking should made for this to be completed at your and our quickest availability.
We provide primary and/or comprehensive training courses through our training centre for all machinery we sell. More advanced training can be purchased after the principal course has been accomplished although first basic entry courses is included in your machinery purchase.
A individual barcode is provided with all our mainline of machinery. Analyze thus you will evermore be able to,in any manner and at any time, review the machinery's assurance information and servicing history on our database or offline. Our machinery's warranty and assistance are honoured by us using the barcode. This protects your maximal advantage on both the maintenance and resell of your machinery's.