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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer constrained feature warranty on the entire machine, as well as each subsystem except stated elseways. The characteristic guarantee covers errors as a result of faulty equipment or poor craftsmanship We would not be held accountable for mis-usage or everyday wear and tear of your machinery. Our warranty will therefore not cover aforestated. Usually deterioration can be repaired at minimum cost that aren't covered under guarantee. Upon request, quotations are gladly accessible.
The machine(s) you are going to obtain needs a routine service. Checking and arrangement, common cleaning , as well as basic depletion replacement at a minimum cost are enclosed in the service plan. It is compulsory that your machine(s) is fixed within the equivalent of double that period, if you do not service your machine(s) within the suggested service period, elseways your service guarantee will be worthless and void. Meaning, you should get your machine rectified in every 6 month period, if we suggested that your machine is fixed once every 3 months or your warranty will not be credible.
A Call-out points to to each instant a technician offers a service at your place. Except when accepted by managers or covered by each of the above named plans, a call-out cost will be required. One technician for 1 day is R 1 499.00 for weekdays, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.In addition to the call-out fee, travel costs to your property including accommodation if crucial, are on your account. The adjustments for the technician to get picked up as well as sent back are recommend to be carried out by you. If you would wish for us to come to you, the existing amount is R 9.95/km multiplied by the traveling distance between our premises and your premises.Those costs may change extent by instant without notice, so kindly enquire about call out including transport costs in advance.
Our maintenance plan is perfect for you if you just want our specialist to take a look at your appliance for peace of mind, or if you want to find out if the machine is set to operate optimally. There is no cost for the specialist we provide. You will be advised by our specialist whether an alternative or additional servicing or spare reinstatement is needed or if everything is normal. Reservations have to be made for improvements or intense labour function to be carried out at your/our earliest convenience as no adjustments or any such labour services will be practised during maintenance visits.
We offer primary and/or extensive training courses via our premises for all machinery we sell. First primary entry courses is enclosed in your machinery investment, nevertheless more promoted training can be bought after the basic course has been accomplished.
With all our mainline of machinery's a particular barcode is sold. You will accordingly evermore be able to review the machinery's assurance data and servicing history on our database or offline - in any style and at any term. We value our machinery's assurance and maintenance by using the barcode. This ensures your maximal convenience on both the servicing and resell of your machinery's.
The reference above is in regarding to our brand new model, including as such the features, specifications including accessories are applicative thereto. Attentively seek an answer from our sales people as to the generation model quoted. In the incident that we do not have the brand new model available, you would be titled to collect up to 5% remission on the older model, based on lesser execution or insignificant composition.