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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We give bounded quality warranty on each subsystem if not stated differently, and on the entire machine. The characteristic warranty covers weaknesses as a result of faulty equipment or poor craftsmanship Everyday wear and tear or misuse of your product is not our fault. Our warranty will accordingly not cover aforestated. Of course, damages that are not covered under warranty can generally be repaired at a minimal cost. Upon demand, quotations are immediately accessible.
The machinery which you are going to buy, will be demanding a regular service. Checking and positioning, standard cleaning , as well as basic depletion replacement at a minimal cost are included in the service plan. Should you not service your machine(s) within the preferred service period, it is necessary that your machine(s) is rectified within the equal of twice that period otherwise your service guarantee will be worthless and not viable. This is to say, you should get your machine fixed in every 6 month period, if we preferred that your machine is fixed once every 3 months or your guarantee will not be valid.
Anytime a technician supplies a service at your establishment, it points to to a call-out. Unless accepted by management or covered by each of the above named plans, a call-out cost will be required. At the extent of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends as well as R 9 995.00 for Sundays or Public Holidays.Settlement and travel costs to your establishment, along with the call-out cost, are on your account if required. The plans for the technician to get picked up and sent back are chosen to be carried out by you. The existing percentage is R 9.95/kilometer multiplied by the driving distance between our branch including your property, should you recommend for us to go to you.Kindly analyze about call out and touring costs in advance as those costs may vary extent by point without notice.
Our maintenance plan is perfect for you if you only want our technician to take a look at your machinery for peace of mind, or if you want to find out if the machine is set to function optimally. We will not charge any fees for the technician we provide. Our technician will be able to point out whether everything is normal or if an alternative or further maintenance or spares reinstatement is needed. Bookings have to be made for adjustments or excessive labour function to be carried out at your/our earliest availability as no repairs or any such labour services will be done during servicing visits.
Our premises offers primary and/or overall training courses for all machinery we sell. More improved training can be purchased after the basic course has been completed but first fundamental entry courses is included in your machinery investment.
A unique barcode is presented with all our mainline of machinery. You will thus always be able to analyze the machine's warranty information and service history on our site or while disconnected - in any manner and at any instant. By using the barcode we value our machines assurance and servicing. This insures your ultimate benefit on both the reselling and assistance of your machinery's.
The above reference involves our brand new model, therefore the focus points, details and extras are relevant thereto. Attentively enquire from our sales representative as to the age model quoted. You will be titled to obtain a 5% discount on older models , based on minor completion or lesser composition in which case we do not have the advanced model vacant.