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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

For the entire machine, and any subsystem, we only offer constrained trait warranty unless stated otherwise. Poor craftsmanship including unfit material weaknesses are covered by the attribute guarantee. We will not be held liable for mis-usage or general wear and tear of your equipment. Our warranty will thus not cover aforesaid. Deterioration can often be repaired that are not covered under guarantee, at minimal cost. Quotations are gladly accessible on inquiry.
Regular service is due by the machine(s) you are going to obtain. Analyzing and calibration, general cleaning , as well as common ravages of time reinstatement at a minimum cost are enclosed within the service plan. It is crucial that your machine(s) is serviced within the equivalent of dual that period, if you do not service your machinery in the suggested service period, or else your service warranty will be worthless and not viable. Meaning that in which case we recommend that your machine is improved once every 3 months, it is vital that you get your machinery improved in every 6 month period or your warranty will not be credible.
A Call-out refers to each and every time instant a technician provides a service at your establishment. Lest the call-out is included by each and every time of the above plans or arranged by the management, a call-out cost will be charged. At the time of this quotation, for one day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for workdays.Accommodation as well as touring costs to your premises, accompanying the call-out fee, are on your account if necessary. We suggest that you arrange that the specialist gets picked up and sent back. R 9.95/km is the existing percentage amplified by the driving distance between your premises including our warehouse, should you choose for us to travel to you.Without notice, those costs may vary extent by instant, consequently beneficially seek an answer about call out and transport costs ahead of time
Whether you would prefer to find out whether the machine is adjusted to operate optically, or you only want our specialist to take a look at your machine for your satisfaction, our assistance plan is here for you. No fees will be implemented for the technician we provide. You will be advised by our specialist whether an back-up or additional service or spare replacement is needed or whether everything is in order. During maintenance visits no improvements or excessive labour work will be practised and bookings can be made for this to be completed at your and our quickest availability.
We supply principal and/or comprehensive training courses through our training centre for all machinery we sell. More promoted training can be purchased after the principal course has been passed however first basic entry courses is enclosed in your machinery investment.
A individual barcode is provided with all our mainline of machinery. You will therefore always be able to analyze the machinery's guarantee data and assistance history on our database or offline - in any style and at any time. By using the barcode we value our machinery's guarantee and assistance. This insures your ultimate benefit on both the selling and maintenance of your machines.