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Value assurance for all competent spares and accessories sold, will be supplied in which case the service parts and accessories are used on our machinery and put together by our specialist or under our technician's supervision. The quality warranty is void if spare parts or accessories have been constructed into 3rd party machinery or installed without our acknowledgment ( unless when pre-approved by management ) .
Associated equipment or new service parts fitments and diagnosis for machinery bought from us is free. Our technicians will ensure that your machines is 100% functional and well tested after the new spares or accessories has been installed. For competitors machinery, we may propose to give technical services online or send a expert to give technical services. Regrettably, we can't, when regarding other companies machines, guarantee which steps (if any) will be taken, or information (if any) will be supplied by our technicians.
If a remote suggestion for redundant - reinstatement or accessory add-on for our machines that we have sold, or for unused or extra spare or accessories should be made by our specialist, we will supply you with a 100% repayment once you send the spare or components in its genuine order.
Accommodation fees and come costs will be charges would you wish that we come to your place for a spare- reinstatement or add-on installations for machinery that we have sold, even though a labour fee will not be charged. We suggest that you arrange for the technician to get fetched and sent back. R 9.95/km multiplied by the driving distance between our branch and your establishment, is the current rate payable and appropriate should you desire for us to travel to you.