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Worth warranty for all competent spare parts and accessories sold, will be given in which case the spare parts and accessories are used on our machines and installed by our technician or under our experts's supervision. In which case service parts or accessories has been constructed into competitors machines or setup without our knowledge, the quality warranty will be invalid except when approved by management.
Diagnosis and new spare or components installation is free for machinery sold by us. After the new repair parts or associated equipment has been setup by our expert, they will ensure that the clients machinery is 100% operational and well tested. We may prefer to offer technical services remotely or send a technician to give technical support for 3rd-party machinery. In regarding competitors machinery, we cant guarantee which actions (if any) will be taken or what advice (if any) can be provided by our experts.
If our specialist remotely suggests or proposes a redundant reinstatement or component add-on for machinery that we have sold, including for unused or redundant service parts or accessories, we will provide you with a 100% repayment once you send the spares or accessories back in its genuine state.
A labour expense will not be requested would you choose that we travel to your property for a spare- restoration or add-on fitments for machinery that we have sold, even though travel costs and accommodation fees will be required if suited. We propose that you organize for the specialist to get retrieved and sent back. R 9.95/km amplified by the driving distance between our warehouse and your place, is the prevailing amount payable and applicable should you prefer for us to go to you.