The merchandise that you obtain may conflict in patterns, hue or other traits as all pictures are for presentation reasons only. We reserve the consent to improve, remove or boost slight traits while retaining the prime attributes and details. We may also suggest to stow away or ship the repair parts or components without the primary packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: In which case competent spare parts and accessories are being used on our machines and setup by our specialist or under our technician's supervision, worth warranty will be given. The value warranty is null if spare parts or accessories have been constructed into other company's machinery or installed without our admission ( unless when accepted by management ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No costs be requested for diagnosis and new spare parts or associated equipment installments for machines obtained from us. Our technicians will insure that the clients machines is fully functional and well tested after the new spares or associated equipment has been fitted. We may suggest to offer technical advice online or send a specialist to give technical support for competitors machinery. Regrettably, we cannot, when regarding other companies machines, guarantee which actions (if any) will be taken, or guidance (if any) will be given by our technicians. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: The client will be presented with a complete remuneration should our specialist remotely diagnose or proposes a spare - replacement or component add-on for machinery that we have sold, and for unused or spare spare or accessories as soon as you send the spares or accessories back in its original quality. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Accommodation fees and come costs will be charges would you wish that we go to your place for a spare- reinstatement or add-on fitments for machinery that we have sold, although a labour expenses will not be requested. Plans are chosen to be made by the buyer for the technician to be retrieved and sent back. The ongoing rate payable, would you desire for us to come to you, is R 8.00/km amplified by the driving distance between our branch and your premises. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.