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We provide constrained quality guarantee on each subsystem lest stated any other way, including on the entire machine. Shortages due to defective equipment or poor craftsmanship, are covered by the attribute guarantee. We aren't responsible for general wear and tear or mis-usage of your machine. Therefore aforementioned will not be covered by our warranty. Deterioration can generally be repaired that aren't covered under guarantee, at minimal cost. Quotations are immediately available on inquiry.The machinery which you are going to obtain, will be needing a regular service. Analyzing and positioning, everyday cleaning , as well as common decrement replacement at a minimal cost are covered within the service plan. It is compulsory that your machine(s) is fixed within the equal of dual that period, should you not service your machine(s) within the chosen service period, otherwise your service guarantee will be null and not viable. Meaning, you must get your machinery improved in every six month period, if we preferred that your machine is fixed once every three months or your guarantee will not be valid.
A Call-out points to to any time a specialist provides a service at your property. Unless the call-out is concealed by any of the above named plans or accepted by the management, a call-out fee will be required. At the time of this quotation, one technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Settlement as well as traveling costs to your property, coupled with the call-out charge, are on your account if necessary. We suggest that you arrange that the technician gets picked up as well as sent back. The existing percentage is R 9.95/kilometer amplified by the driving distance between our office including your establishment, should you prefer for us to travel to you.Generously inquire about call out including transport costs beforehand as those charges may vary point by point without notice.If you would choose to know if the machine is set to operate optimally, or you simply would like our technician to take a look at your machine for your satisfaction, our assistance plan is suited for you. No costs will be assigned for the experts we provide. You will be advised by our technician if an back-up or additional maintenance or spare restoration is needed or whether everything is normal. Bookings must be made for reconstruction or excessive labour function to be carried out at your/our quickest availability as no repairs or any such labour actions will be practised during maintenance visits.With all our mainline of machines a particular barcode is sold. Accordingly your machines guarantee info and assistance history will evermore be able to be analyzed in any manner and at any term on our webpage or offline. We value our machines assurance and service by using the barcode. This protects your maximum convenience on both the reselling and servicing of your machinery's.
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