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We offer constrained quality warranty on any subsystem unless stated otherwise, including on the entire machine. Defects by reason of faulty equipment or poor craftsmanship, are covered by the quality warranty. Frequent wear and tear or misuse of your machinery is not our fault. Aforementioned is thus not covered by our warranty. Deterioration can regularly be repaired that are not covered under warranty, at minimal cost. Quotations are gladly vacant on inquiry.
The machine(s) which you are going to obtain, will be forcing a routine service. Reviewing and calibration, basic cleaning , as well as general decrement reinstatement at a minimum cost are covered within the service plan. It is necessary that your machinery is serviced in the equivalent of twice that period, if you do not service your machine(s) within the recommended service period, elseways your service warranty will be worthless and ineffective. This is to say, you have to get your machinery fixed within every six month period, if we choose that your machinery is serviced once every 3 months or your warranty will not be credible.
When a service is supplied at your premises by a specialist, it refers to a call-out. Except for when confirmed by management or concealed by each of the above plans, a call-out fee will be required. At the instant of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for weekdays.In addition to the call-out charge, touring costs to your premises including settlement if necessary, are on your account. We recommend that you organize that the technician gets picked up and sent back. The ongoing percentage is R 9.95/kilometer increased by the driving distance between our warehouse and your establishment, should you prefer for us to travel to you.Beneficially inquire about call out including touring costs ahead of time as those charges may vary extent by extent without notice.
Our maintenance plan is perfect for you if you only would like our technician to take a look at your appliance for your satisfaction, or if you want to find out if the machine is adjusted to work optimally. No costs will be assigned for the technician we supply. Our specialist will be able to provide you with information on whether an alternative or additional service or spares restoration is needed or whether everything is normal. Bookings should be made for reconstruction or excessive labour work to be practised at your/our earliest convenience as no adjustments or any such labour actions will be completed during servicing visits.
All our mainline of machinery's are sold with a different barcode. You will accordingly evermore be able to analyze the machinery's warranty information and assistance history on our website or while logged off - in any way and at any instant. By using the barcode we value our machines warranty and service. This insures your maximum comfort on both the selling and maintenance of your machines.