The coloring, shapes or features of the machinery may differ from that in the pictures as all the pictures are for presentation purposes only. While retaining all prime attributes and description we entitle the liberty to modify, eliminate or enhance slight attributes. If preferred, a index of hallmarks can be requested in advance.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the entire machinery, including each subsystem, we only supply constrained feature guarantee except stated differently. The feature guarantee covers errors by reason of faulty equipment or poor craftsmanship We aren't responsible for general wear and tear or mis-usage of your equipment. Our guarantee will thus not cover aforestated. Naturally, damages that aren't covered under warranty can regularly be repaired at a minimum cost. Quotations will be immediately accessible upon demand. We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Service Plan: The machinery you are going to obtain needs a regular service. Checking and arrangement, everyday cleaning , as well as general depletion replacement at a minimal cost are included in the service plan. It is necessary that your machine(s) is improved in the equivalent of dual that period, if you do not service your machinery within the chosen service period, or else your service warranty will be useless and meaningless. This is to say that in which case we recommend that your machinery is rectified once every 3 months, it is crucial that you get your machinery improved in every six month period or your warranty will not be efficient. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: A Call-out refers to each instant a specialist offers a service at your premises. Except for when the call-out is included by each of the above plans or confirmed by the the company, a call-out fee will be required. At the extent of this quotation, for one day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for workdays.Accommodation including touring costs to your place, accompanying the call-out charge, are on your account if necessary. The technicians essential preparations to be carried out to get picked up as well as sent back, are chosen to be done by you. If you would choose for us to go to you, the ongoing rate is R 9.95/kilometer amplified by the traveling distance between our place as well as your property.Those costs may change extent by point without notice, so beneficially inquire about call out and transport costs ahead of time. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Whether you would like to find out if the appliance is set to work optimally, or you simply want our specialist to take a look at your machinery for your contentment, our maintenance plan is suited for you. There is no fees for the experts we supply. Our experts will be able to provide you with information on whether an back-up or other servicing or spares reinstatement is needed or whether everything is normal. During preservation visits no reconstruction or excessive labour function will be practised and bookings can be made for this to be practised at your and our quickest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machines a unique barcode is sold. For this reason your machinery's guarantee information and maintenance history will constantly be able to be analyzed in any way and at any moment on our website or offline. By using the barcode we honour our machinery's assurance and service. Supreme benefit are secured on both the selling and servicing of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.