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We give confined quality warranty on any subsystem if not stated any other way, including on the whole machine. The quality warranty covers errors due to unfit components or poor craftsmanship Frequent wear and tear or mis-usage of your machine is not our responsibility. Accordingly aforesaid shall not be covered by our guarantee. Deterioration can usually be repaired that are not covered under guarantee, at minimal cost. Upon request, quotations are gladly available.
Routine service is needed by the machine(s) you are going to obtain. Reviewing and calibration, common cleaning , as well as standard ravages of time reinstatement at a minimum cost are concealed in the service plan. If you do not service your machine(s) in the preferred service period, it is vital that your machinery is serviced in the equal of double that period or else your service warranty will be useless and not viable. Meaning that in which case we recommend that your machinery is fixed once every three months, it is necessary that you get your machine fixed in every six month period or your guarantee will not be legit.
A Call-out refers to each time a technician supplies a service at your place. A call-out cost will be requested except for when the call-out is concealed by each of the above mentioned plans or confirmed by the managers. At the extent of this quotation, 1 specialist for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out fee, transport costs to your place and settlement if essential, are on your account. The adjustments for the specialist to get picked up including sent back are preferred to be carried out by you. If you would choose for us to go to you, the ongoing amount is R 9.95/km increased by the driving distance between our office as well as your premises.Those fees may differ time by instant without notice, so kindly inquire about call out and touring costs ahead of time.
If you only want our technician to take a look at your machine for your contentment or would like to find out if the machinery is adjusted to operate optically, our maintenance plan is here for you. No fees will be implemented for the technician we provide. Our specialist will be able to supply you with advice on if an different or further maintenance or service parts replacement is needed or if everything is in order. During preservation visits no adjustments or intense labour operate will be carried out and bookings can be made for this to be done at your and our earliest convenience.
A unique barcode is provided with all our mainline of machines. You will accordingly always be able to analyze the machine's guarantee information and assistance history on our site or offline - in any way and at any term. By using the barcode we value our machinery's assurance and maintenance. This ensures your maximum benefit on both the selling and service of your machinery's.