All the pictures are for display purposes only, hence the machines coloring, frames or characteristic may diverge from that in the portrait. While secure all prime attributes and description we retain the authority to adjust, eliminate or enhance slight attributes. You can request a catalog of characteristics in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We supply confined quality warranty on the entire machine, along with each subsystem unless stated elseways. The characteristic guarantee covers shortages due to unreliable materials or poor craftsmanship We aren't responsible for general wear and tear or mis-usage of your machinery. Thus aforesaid shall not be covered by our warranty. Deterioration can generally be repaired that are not covered under warranty, at minimum cost. Quotations will be promptly accessible upon inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: Regular service is due by the machine(s) you are going to obtain. Checking and arrangement, general cleaning , as well as standard wear and tear restoration at a minimum cost are concealed in the service plan. Your service guarantee will be invalid and void should you not service your machine within the suggested service or if it is not serviced in the equivalent of twice that period. Meaning, if we suggested that your machinery is improved once every 3 months, you have to get your machinery improved within every 6 month period or your guarantee will not be efficient. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Anytime a technician supplies a service at your premises, it refers to a call-out. Lest per-approved by the company or included by each and every time of the above plans, a call-out cost will be required. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Coupled with the call-out cost, touring costs to your establishment including settlement if essential, are on your account. The specialists necessary preparations to be carried out to get picked up as well as sent back, are chosen to be done by you. If you would wish for us to travel to you, the current rate is R 9.95/kilometer increased by the driving distance between our place including your place.Those charges may differ point by time without notice, so kindly enquire about call out as well as travel costs beforehand. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our service plan is perfect for you if you just want our specialist to take a look at your machine for your tranquility, or if you would like to know if the machinery is adjusted to operate optimally. There is no cost for the experts we provide. Our experts will be able to provide you with information on whether an back-up or additional assistance or spares replacement is needed or if everything is normal. Regrettably, no adjustments or hard labour function will be done during a maintenance visit, but a booking can be made for this to be practised at your and our quickest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: A unique barcode is provided with all our mainline of machinery. You will thus evermore be able to check the machine's guarantee data and service history on our webpage or while disconnected - in any way and at any instant. We honour our machinery's guarantee and servicing by using the barcode. This ensures your maximal benefit on both the reselling and assistance of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.