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For the entire machinery, including any subsystem, we only provide confined trait warranty lest stated otherwise. The quality guarantee covers defects as a result of unfit components or poor craftsmanship We will not be held liable for misuse or frequent wear and tear of your component. Thus aforestated cannot be covered by our guarantee. Deterioration can generally be repaired that aren't covered under warranty, at minimal cost. Quotations are immediately vacant on inquiry.Routine service is due by the machinery you are going to obtain. Standard decrement replacement at a minimal cost, reviewing and calibration as well as general cleaning are included within the service plan. It is crucial that your machine(s) is rectified in the equivalent of twice that period, should you not service your machinery in the suggested service period, or else your service guarantee will be invalid and not viable. This is to say, if we recommend that your machinery is improved once every three months, you must get your machine rectified within every 6 month period or your guarantee will not be valid.
A Call-out refers to each instant a technician supplies a service at your establishment. Except for when the call-out is enclosed by each of the above mentioned plans or confirmed by the the company, a call-out cost will be requested. At the instant of this quotation, one technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Transport costs to your premises as well as accommodation if crucial, are on your account, along with the call-out cost. We suggest that you arrange that the specialist gets picked up including sent back. If you would choose for us to travel to you, the current rate is R 9.95/km multiplied by the traveling distance between our workshop and your premises.Without notice, those costs may differ time by point, hence attentively analyze about call out including travel costs beforehandWhether you would like to find out whether the machinery is adjusted to work optimally, or you only would like our technician to take a look at your machinery for your satisfaction, our servicing plan is here for you. There is no cost for the technician we supply. Our technician will be able to provide you with advice on if an back-up or additional maintenance or spares restoration is needed or if everything is in order. Unfortunately, no reconstruction or excessive labour operate will be practised during a maintenance visit, but a booking should made for this to be done at your and our earliest convenience.A individual barcode is supplied with all our mainline of machines. Check for this reason you will evermore be able to,in any way and at any instant, check the machinery's warranty information and service history on our website or while logged off. We value our machines assurance and assistance by using the barcode. This ensures your supreme advantage on both the service and resell of your machines.
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