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For the entire machine, as well as any subsystem, we only supply limited trait guarantee lest stated differently. The trait warranty covers errors by reason of defective components or poor craftsmanship We cannot be held accountable for mis-usage or common wear and tear of your machine. Therefore aforesaid shall not be covered by our guarantee. Of course, deterioration that are not covered under guarantee can generally be repaired at a minimum cost. Quotations are readily available on demand.
The machine(s) which you are going to obtain, will be needing a routine service. General decrement restoration at a minimum cost, reviewing and adjustment as well as general cleaning are covered within the service plan. Should you not service your machinery in the recommended service period, it is vital that your machine(s) is serviced in the equal of dual that period elseways your service warranty will be invalid and not viable. Meaning that within which case we preferred that your machine is fixed once every three months, it is required that you get your machinery improved in every 6 month period or your guarantee will not be efficient.
A Call-out refers to each point a technician supplies a service at your establishment. Except when arranged by management or concealed by each and every time of the above mentioned plans, a call-out fee will be requested. At the extent of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for working days.Transport costs to your property including settlement if crucial, are on your account, along with the call-out charge. We suggest that you organize that the technician gets picked up and sent back. The current percentage is R 9.95/km increased by the traveling distance between our warehouse as well as your premises, should you choose for us to travel to you.Those charges may vary extent by extent without notice, so beneficially inquire about call out and travel costs in advance.
Our service plan is perfect for you if you simply would like our technician to take a look at your machine for your satisfaction, or if you want to find out if the machinery is fitted to work optimally. There is no fees for the experts we supply. Our technician will be able to supply you with information on if an different or other maintenance or spare parts replacement is needed or if everything is in order. During maintenance visits no adjustments or intense labour work will be practised and bookings can be made for this to be carried out at your and our earliest availability.
All our mainline of machines are sold with a individual barcode. Thus your machines guarantee information and assistance history will always be able to be reviewed in any style and at any time on our webpage or while logged off. We honour our machines warranty and assistance by using the barcode. This insures your maximal comfort on both the selling and service of your machines.