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For the whole machine, as well as any subsystem, we only offer limited attribute guarantee lest stated differently. Poor craftsmanship and unreliable equipment defects are covered by the quality guarantee. We shall not be held responsible for mis-usage or general wear and tear of your equipment. Aforementioned is accordingly not covered by our guarantee. Deterioration can generally be repaired that aren't covered under warranty, at minimum cost. Quotations are immediately available on inquiry.
The machine(s) which you are going to obtain, will be requiring a regular service. The enclosed service plan consists of basic cleaning, reviewing and positioning, as well as standard ravages of time restoration at a minimal cost. Should you not service your machine(s) within the preferred service period, it is vital that your machine(s) is fixed within the equal of twice that period or else your service warranty will be useless and not viable. Meaning that within which case we choose that your machinery is serviced once every 3 months, it is crucial that you get your machinery rectified within every six month period or your warranty will not be credible.
Anytime a service is supplied at your premises by a specialist, it points to to a call-out. Except for when accepted by the company or included by each of the above named plans, a call-out fee will be charged. At the extent of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out cost, traveling costs to your property and accommodation if essential, are on your account. We suggest that you arrange that the technician gets picked up including sent back. If you would prefer for us to come to you, the ongoing rate is R 9.95/kilometer increased by the traveling distance between our premises including your premises.Kindly analyze about call out and travel costs in advance as those costs may differ point by time without notice.
Our service plan is perfect for you if you simply would like our technician to take a look at your appliance for peace of mind, or if you would like to know if the machine is set to operate optically. No fees will apply for the experts we supply. Our technician will be able to provide you with advice on if an back-up or other servicing or spare reinstatement is needed or if everything is in order. During sustainment visits no repairs or excessive labour operate will be practised and reservations should made for this to be done at your and our quickest availability.
A different barcode is supplied with all our mainline of machinery. You will accordingly evermore be able to review the machine's warranty information and assistance history on our database or while logged off - in any way and at any time. We value our machinery's warranty and assistance by using the barcode. This insures your ultimate benefit on both the selling and assistance of your machinery's.