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We supply bounded quality guarantee on the entire machinery, including each subsystem unless stated any other way. The feature guarantee covers defects by cause of defective materials or poor craftsmanship Frequent wear and tear or misuse of your product is not our responsibility. Our warranty will for this reason not cover aforestated. Of course, damages that are not covered under guarantee can often be repaired at a minimum cost. Quotations will be gladly available upon demand.
Regular service is required by the machinery you are going to purchase. Checking and adjustment, basic cleaning , as well as common decrement restoration at a minimal cost are enclosed in the service plan. If you do not service your machine(s) in the recommended service period, it is necessary that your machine(s) is improved within the equal of dual that period otherwise your service guarantee will be useless and void. Meaning, you have to get your machine fixed in every six month period, if we preferred that your machine is fixed once every 3 months or your warranty will not be efficient.
Whenever a service is provided at your place by a specialist, it points to to a call-out. A call-out cost will be requested unless the call-out is covered by each of the above plans or arranged by the management. At the extent of this quotation, 1 technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Transport costs to your premises including accommodation if essential, are on your account, along with the call-out charge. The technicians essential arrangements to be carried out to get picked up and sent back, are recommend to be carried out by you. The current rate is R 9.95/km increased by the driving distance between our place including your property, should you desire for us to travel to you.Kindly enquire about call out including transport costs beforehand as those charges may change point by time without notice.
If you only would like our technician to take a look at your appliance for peace of mind or want to know if the machine is adjusted to operate optically, our service plan is suited for you. No fees will apply for the specialist we supply. Our technician will be able to point out whether everything is normal or whether an different or further maintenance or spare replacement is needed. Bookings have to be made for repairs or hard labour function to be carried out at your/our earliest convenience as no improvements or any such labour services will be done during servicing visits.
Basic and/or full training courses are provided at our premises for all machinery we sell. More improved training can be purchased after the fundamental course has been finished although first fundamental entry courses is combined in your machine investment.
With all our mainline of machines a unique barcode is sold. You will thus always be able to analyze the machinery's guarantee info and assistance history on our site or while logged off - in any style and at any instant. By using the barcode we honour our machines assurance and service. Supreme comfort are insured on both the selling and maintenance of your machinery's.
Seeing that the quotation above pertains to our newest model, the features, details and additions are suitable thereto. Attentively inquire from our sales representative as to the generation model quoted. In the event that we don't have the newest model accessible, you shall be titled to collect up to 5% exemption on the prior model, based on lower performance or lower method.