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We give restricted attribute guarantee on each subsystem unless stated otherwise, including on the whole machine. Errors as a result of unfit equipment or poor craftsmanship, are covered by the quality guarantee. We will not be held liable for mis-usage or common wear and tear of your equipment. Our warranty will for this reason not cover aforestated. Generally deterioration can be repaired at minimum cost that are not covered under warranty. Upon request, quotations are gladly accessible.
The machinery you are going to obtain requires a routine service. Checking and calibration, basic cleaning , as well as everyday depletion restoration at a minimal cost are covered within the service plan. Should you not service your machinery in the chosen service period, it is necessary that your machine(s) is rectified in the equivalent of dual that period otherwise your service guarantee will be worthless and void. This is to say, you have to get your machine fixed in every 6 month period, if we suggested that your machine is improved once every 3 months or your warranty will not be credible.
Whenever a service is offered at your place by a technician, it refers to a call-out. A call-out fee will be charged unless the call-out is enclosed by each of the above mentioned plans or approved by the the company. At the extent of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for workdays.Travel costs to your place including accommodation if necessary, are on your account, along with the call-out charge. The preparations for the specialist to get picked up as well as sent back are chosen to be done by you. R 9.95/km is the ongoing rate amplified by the traveling distance between your establishment including our warehouse, should you choose for us to go to you.Without notice, those charges may differ instant by time, for this reason attentively inquire about call out and traveling costs in advance
If you simply would like our technician to take a look at your machine for peace of mind or would like to find out if the machinery is set to function optimally, our maintenance plan is suited for you. We will not require any fees for the technician we provide. You will be advised by our specialist whether an alternative or further maintenance or service parts restoration is needed or whether everything is in order. Bookings must be made for adjustments or intense labour function to be completed at your/our earliest convenience as no adjustments or any such labour services will be done during servicing visits.
Basic and/or overall training courses are held at our warehouse for all machines we sell. More advanced training can be purchased after the primary course has been completed however first fundamental entry courses is enclosed in your machine purchase.
A unique barcode is supplied with all our mainline of machinery. Analyze thus you will always be able to,in any way and at any time, analyze the machines assurance report and service history on our webpage or while disconnected. We honour our machinery's guarantee and maintenance by using the barcode. This insures your maximal benefit on both the selling and maintenance of your machines.
The reference above pertains to our recent model, including for thus reason the highlights, details as well as additions are applicative thereto. For any inquiries in regarding to the period model cited, you can contact our sales assistances. Based on minor performance or lower layout, you will be titled to obtain a 5% exemption on elder models, in which case we don't have the brand new model accessible.