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Worth warranty for all licensed service parts and accessories sold, will be provided in which case the spare parts and accessories are fitted on our machines and put together by our experts or under our experts's supervision. The quality warranty is void if spares or accessories has been fitted into competitors machines or setup without our awareness ( except when approved by management ) .
No costs be requested for diagnosis and new spare parts or components fitments for machinery purchased from us. After the new spares or components have been installed by our specialist, they will certify that the clients machines is fully working and well tested. For other companies machinery, we may propose to supply technical advice online or send a specialist to offer technical services. We cant however, oath which steps (if any) shall be taken, or services (if any) will be supplied by our technicians about competitors machinery.
You will be supplied with a full reimbursement should our technician remotely advices or proposes a spare - replacement or component add-on for machines that we have sold, including for unused or extra spare or components as soon as the client send the service parts or associated equipment back in its initial order.
Accommodation fees and go costs will be charges should you prefer that we go to your place for a spare- replacement or add-on fitting for machinery that we have sold, although a labour fee will not be charged. Plans are required to be made by the purchaser for the technician to be picked up and sent back. If you would like us to travel to you, the prevailing amount is R 9.95/km increased by the traveling amplitude between our branch and your place.