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We offer bounded quality guarantee on any subsystem if not stated any other way, and on the whole machine. Weaknesses by reason of unreliable equipment or poor craftsmanship, are covered by the feature warranty. We are not responsible for frequent wear and tear or misuse of your machinery. Aforementioned is accordingly not covered by our guarantee. Damages can usually be repaired that aren't covered under warranty, at minimum cost. Upon demand, quotations are immediately available.
Routine service is needed by the machine(s) you are going to purchase. The covered service plan consists of common cleaning, analyzing and arrangement, as well as everyday depletion reinstatement at a minimal cost. It is necessary that your machinery is fixed in the equivalent of twice that period, should you not service your machinery in the chosen service period, elseways your service guarantee will be null and not viable. Meaning that in which case we preferred that your machinery is fixed once every three months, it is crucial that you get your machine serviced within every six month period or your warranty will not be legit.
A Call-out refers to each and every time extent a technician provides a service at your premises. Except when confirmed by managers or covered by any of the above plans, a call-out fee will be charged. At the point of this quotation, one technician for one day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Accommodation including travel costs to your premises, coupled with the call-out charge, are on your account if crucial. The plans for the technician to get picked up including sent back are recommend to be carried out by you. R 9.95/kilometer is the prevailing rate amplified by the traveling distance between your place including our branch, should you prefer for us to travel to you.Without notice, those charges may change time by point, accordingly kindly inquire about call out as well as touring costs in advance
Our maintenance plan is perfect for you if you only want our technician to take a look at your appliance for your tranquility, or if you would like to find out if the appliance is adjusted to operate optically. We will not require any cost for the technician we supply. Our experts will be able to provide you with advice on if an different or additional servicing or spare replacement is needed or whether everything is in order. During sustainment visits no adjustments or hard labour operate will be carried out and reservations should made for this to be practised at your and our quickest convenience.
We provide principal and/or complete training courses through our training facility for all machines we sell. When obtaining your machine, first basic entry courses is combined in your purchase, although more promoted training can be obtained after the principal course has been completed.
With all our mainline of machines a individual barcode is sold. Check accordingly you will constantly be able to,in any way and at any moment, analyze the machines guarantee info and assistance history on our site or while disconnected. By using the barcode we value our machines warranty and maintenance. This protects your ultimate benefit on both the reselling and maintenance of your machinery's.
The reference above pertains to our advanced model, as well as in essence the focus points, details including extras are applicative thereto. For any inquiries about the period model cited, you can contact our sales consultants. In the situation that we don't have the recent model available, you will be titled to receive up to 5% discount on the previous model, depending on minor execution or lesser layout.