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We supply limited quality guarantee on any subsystem unless stated any other way, along with on the whole machine. Poor craftsmanship along with faulty equipment errors are covered by the quality guarantee. We shall not be held responsible for mis-usage or general wear and tear of your machinery. Our warranty will thus not cover aforementioned. Deterioration can usually be repaired that are not covered under guarantee, at minimal cost. Quotations will be gladly accessible upon request.
The machinery which you are going to purchase, will be requiring a routine service. Standard wear and tear restoration at a minimal cost, checking and adjustment as well as everyday cleaning are included in the service plan. Should you not service your machine(s) within the recommended service period, it is vital that your machinery is serviced within the equal of double that period elseways your service guarantee will be useless and ineffective. Meaning, you have to get your machinery rectified within every six month period, if we choose that your machine is rectified once every 3 months or your guarantee will not be valid.
A Call-out refers to any instant a specialist supplies a service at your premises. Lest arranged by the company or enclosed by any of the above plans, a call-out fee will be requested. 1 specialist for 1 day is R 1 499.00 for workdays, Traveling for Saturdays as well as R 9 995.00 for resting days or Public Holidays at the point of this quotation.Transport costs to your place and accommodation if required, are on your account, accompanying the call-out charge. The technicians crucial arrangements to be done to get picked up and sent back, are chosen to be made by you. The existing percentage is R 9.95/km amplified by the traveling distance between our branch including your place, should you prefer for us to go to you.Without notice, those costs may change point by extent, hence kindly inquire about call out and traveling costs beforehand
Our maintenance plan is suited for you if you only want our specialist to take a look at your machine for your satisfaction, or if you would like to know if the appliance is adjusted to operate optically. No fees will be assigned for the technician we supply. Our experts will be able to point out whether everything is normal or if an back-up or other assistance or spares restoration is needed. Reservations must be made for repairs or excessive labour function to be done at your/our earliest availability as no repairs or any such labour services will be carried out during servicing visits.
We provide basic and/or comprehensive training courses at our warehouse for all machines we sell. When purchasing your machinery, first basic entry courses is comprehended in your purchase, but more promoted training can be bought after the primary course has been finished.
With all our mainline of machines a different barcode is sold. You will therefore regularly be able to review the machinery's warranty data and assistance history on our website or offline - in any form and at any time. By using the barcode we value our machines guarantee and assistance. This ensures your ultimate convenience on both the selling and servicing of your machines.
The above quotation relates to our advanced model, therefore the highlights, details and extras are suited thereto. Beneficially enquire from our sales assistant as to the generation model recited. Depending on insignificant performance or lesser design, you will be entitled to obtain a 5% allowance on former models, in which case we don't have the advanced model available.