The colors, figures or features of the machinery may differ from that in the pictures as all the pictures are for show purposes only. We have the rights to maintain the major characteristics and specs, while modifying, discharging or bettering minor attributes. You can request a catalog of features in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Handle Fibre Components with Extreme Care: Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty. Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Quality Warranty: We provide confined trait warranty on any subsystem if not stated differently, and on the entire machine. Errors by reason of defective equipment or poor craftsmanship, are covered by the attribute warranty. We shall not be held accountable for misuse or everyday wear and tear of your machine. Aforesaid is accordingly not covered by our guarantee. Regularly damages can be repaired at minimum cost that are not covered under guarantee. Quotations will be gladly available upon request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Call-out Service & Fee: Every time a technician offers a service at your property, it refers to a call-out. Except when per-approved by the company or covered by each and every time of the above named plans, a call-out cost will be charged. At the extent of this quotation, 1 technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Along with the call-out charge, touring costs to your establishment and accommodation if essential, are on your account. The experts necessary plans to be done to get picked up and sent back, are recommend to be made by you. R 9.95/kilometer is the prevailing rate multiplied by the traveling distance between your establishment as well as our premises, should you desire for us to go to you.Those costs may change point by extent without notice, so kindly analyze about call out including transport costs beforehand. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our maintenance plan is suited for you if you only would like our technician to take a look at your machine for your tranquility, or if you would like to find out if the machinery is set to operate optically. We will not require any cost for the experts we provide. Our technician will be able to supply you with advice on if an alternative or additional assistance or service parts replacement is needed or if everything is normal. Bookings must be made for adjustments or hard labour work to be done at your/our earliest convenience as no repairs or any such labour services will be carried out during maintenance visits. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machines a particular barcode is sold. You will accordingly regularly be able to check the machine's warranty report and maintenance history on our site or while disconnected - in any manner and at any instant. By using the barcode we honour our machines warranty and assistance. This protects your maximal benefit on both the maintenance and resell of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.