The machines in the photograph's coloring, patterns or attributes may vary from that in the photographs as all the illustrations are for presentation occasions only. We reserve the rights to retain the major characteristics and specs, while developing, removing or improving slight attributes. You are welcome to request a catalog of attributes in advance.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Handle Fibre Components with Extreme Care: Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty. Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Quality Warranty: We give constrained trait warranty on any subsystem unless stated elseways, and on the entire machine. Defects by reason of unreliable materials or poor craftsmanship, are covered by the attribute warranty. We aren't liable for frequent wear and tear or misuse of your machinery. Therefore aforestated will not be covered by our guarantee. Certainly, damages that aren't covered under guarantee can generally be repaired at a minimum cost. Quotations will be promptly accessible upon inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machinery which you are going to obtain, will be demanding a routine service. The enclosed service plan contains standard cleaning, investigation and arrangement, as well as everyday depletion restoration at a minimum cost. Should you not service your machine(s) in the recommended service period, it is vital that your machinery is fixed within the equivalent of twice that period or else your service warranty will be worthless and void. This is to say, if we suggested that your machine is serviced once every 3 months, you must get your machinery serviced in every six month period or your warranty will not be credible. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Whenever a technician supplies a service at your place, it points to to a call-out. Except when approved by managers or concealed by any of the above named plans, a call-out cost will be charged. At the point of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for workdays.Settlement including transport costs to your property, along with the call-out cost, are on your account if required. The specialists required arrangements to be made to get picked up as well as sent back, are chosen to be done by you. R 9.95/km is the ongoing percentage amplified by the traveling distance between your establishment and our premises, should you recommend for us to come to you.Attentively enquire about call out including travel costs ahead of time as those fees may change extent by extent without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our maintenance plan is suited for you if you only want our specialist to take a look at your machine for your contentment, or if you want to find out if the appliance is set to function optically. We will not require any fees for the specialist we supply. You will be advised by our technician if an back-up or other maintenance or service parts restoration is needed or whether everything is in order. Regrettably, no reconstruction or intense labour work will be completed during a preservation visit, but a reservation can be made for this to be carried out at your and our quickest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machines a particular barcode is sold. You will therefore constantly be able to analyze the machinery's warranty information and maintenance history on our website or while disconnected - in any manner and at any moment. We honour our machines warranty and servicing by using the barcode. This ensures your maximum advantage on both the reselling and service of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.