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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.

We offer confined feature warranty on any subsystem lest stated differently, as well as on the entire machinery. Poor craftsmanship along with defective components weaknesses are covered by the quality warranty. Common wear and tear or mis-usage of your machinery is not our fault. Our warranty will accordingly not cover aforestated. Naturally, damages that aren't covered under warranty can regularly be repaired at a minimal cost. Quotations are readily accessible on demand.
Routine service is needed by the machine(s) you are going to obtain. Checking and calibration, common cleaning , as well as standard depletion restoration at a minimal cost are concealed in the service plan. Your service guarantee will be worthless and not viable should you not service your machine in the preferred service or if it is not rectified in the equivalent of twice that period. Meaning that in which case we recommend that your machine is serviced once every 3 months, it is necessary that you get your machine rectified in every 6 month period or your warranty will not be valid.
A Call-out refers to each and every time instant a technician provides a service at your place. Except for when per-approved by managers or included by any of the above plans, a call-out cost will be required. At the instant of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Settlement and travel costs to your property, coupled with the call-out cost, are on your account if required. We choose that you arrange that the technician gets picked up and sent back. R 9.95/km is the ongoing amount multiplied by the traveling distance between your property as well as our place, should you desire for us to travel to you.Without notice, those charges may differ time by instant, hence generously analyze about call out and transport costs in advance
Our service plan is perfect for you if you only want our technician to take a look at your appliance for your tranquility, or if you want to know if the appliance is adjusted to function optimally. We will not charge any cost for the experts we provide. You will be advised by our specialist whether an alternative or further servicing or spare parts restoration is needed or if everything is normal. During preservation visits no repairs or hard labour operate will be completed and reservations can be made for this to be carried out at your and our quickest convenience.
A individual barcode is supplied with all our mainline of machines. For this reason your machines assurance report and maintenance history will regularly be able to be analyzed in any form and at any instant on our website or while logged off. We honour our machines assurance and service by using the barcode. This ensures your supreme benefit on both the service and resell of your machines.