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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.

We supply restricted feature guarantee on the entire machine, including each subsystem unless stated otherwise. Weaknesses due to unreliable equipment or poor craftsmanship, are covered by the trait warranty. We will not be held responsible for mis-usage or common wear and tear of your equipment. Aforesaid is thus not covered by our guarantee. Regularly deterioration can be repaired at minimal cost that aren't covered under warranty. Quotations are promptly available on inquiry.
The machinery which you are going to purchase, will be needing a routine service. Investigation and positioning, basic cleaning , as well as standard ravages of time replacement at a minimum cost are enclosed within the service plan. It is compulsory that your machinery is serviced in the equivalent of twice that period, if you do not service your machine(s) in the suggested service period, or else your service warranty will be invalid and meaningless. Meaning that within which case we preferred that your machinery is fixed once every three months, it is crucial that you get your machinery improved in every 6 month period or your warranty will not be credible.
A Call-out refers to each and every time instant a specialist provides a service at your place. Except for when per-approved by the company or enclosed by each and every time of the above mentioned plans, a call-out fee will be required. At the extent of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for workdays.Accommodation as well as travel costs to your property, in addition to the call-out charge, are on your account if required. We choose that you arrange that the technician gets picked up including sent back. If you would prefer for us to go to you, the ongoing amount is R 9.95/km amplified by the traveling distance between our office and your place.Those costs may differ point by point without notice, so generously inquire about call out including traveling costs beforehand.
Our maintenance plan is perfect for you if you just would like our technician to take a look at your appliance for your tranquility, or if you would like to know if the machinery is fitted to work optimally. We will not require any cost for the technician we provide. You will be advised by our experts whether an alternative or other service or spare reinstatement is needed or if everything is normal. During preservation visits no adjustments or hard labour function will be practised and bookings can be made for this to be completed at your and our quickest availability.
With all our mainline of machinery's a unique barcode is sold. You will thus regularly be able to check the machinery's warranty information and assistance history on our site or offline - in any way and at any term. We value our machines warranty and maintenance by using the barcode. Maximal benefit are secured on both the reselling and maintenance of your machines.