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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
For the whole machinery, as well as any subsystem, we only provide constrained feature guarantee lest stated elseways. The quality guarantee covers defects by cause of faulty components or poor craftsmanship General wear and tear or mis-usage of your product is not our responsibility. Our guarantee will therefore not cover aforementioned. Generally damages can be repaired at minimum cost that are not covered under warranty. Quotations are readily vacant on appeal.
The machine(s) which you are going to buy, will be demanding a routine service. Investigation and arrangement, basic cleaning , as well as everyday depletion reinstatement at a minimal cost are covered in the service plan. It is vital that your machine(s) is serviced within the equal of twice that period, if you do not service your machine(s) in the preferred service period, or else your service guarantee will be worthless and meaningless. Meaning, if we suggested that your machine is improved once every 3 months, you should get your machine serviced within every 6 month period or your warranty will not be valid.
When a service is supplied at your place by a specialist, it refers to a call-out. A call-out fee will be requested except for when the call-out is enclosed by each and every time of the above named plans or confirmed by the management. At the time of this quotation, one technician for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Accommodation including touring costs to your place, accompanying the call-out fee, are on your account if crucial. We recommend that you arrange that the technician gets picked up including sent back. R 9.95/km is the current rate increased by the traveling distance between your premises including our workshop, should you recommend for us to travel to you.Without notice, those costs may vary point by point, consequently generously enquire about call out and travel costs ahead of timeIf you only would like our specialist to take a look at your machine for your tranquility or would like to know if the machine is adjusted to operate optimally, our maintenance plan is here for you. We will not charge any cost for the experts we provide. Our specialist will be able to supply you with advice on whether an back-up or further assistance or spare parts replacement is needed or if everything is in order. Regretfully, no repairs or excessive labour work will be done during a preservation visit, but a reservation should made for this to be completed at your and our earliest convenience.A individual barcode is provided with all our mainline of machinery. Therefore your machinery's assurance info and maintenance history will always be able to be analyzed in any manner and at any instant on our website or while disconnected. Our machinery's guarantee and servicing are honoured by us using the barcode. This ensures your ultimate convenience on both the assistance and resell of your machines.
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