The coloring, shapes or features of the machinery may vary from that in the pictures as all the pictures are for presentation purposes only. We have the rights to retain the major features and specs, while altering, removing or remodeling small attributes. If preferred, a catalog of qualities can be requested ahead of time.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Handle Fibre Components with Extreme Care: Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty. Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Quality Warranty: For the whole machinery, including each subsystem, we only supply limited attribute guarantee if not stated any other way. The trait guarantee covers defects by reason of faulty materials or poor craftsmanship We will not be held accountable for mis-usage or everyday wear and tear of your machinery. Our warranty will thus not cover aforementioned. Naturally, deterioration that are not covered under warranty can usually be repaired at a minimum cost. Upon inquiry, quotations are promptly available.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: Regular service is due by the machinery you are going to buy. The covered service plan encloses everyday cleaning, reviewing and adjustment, as well as general depletion replacement at a minimum cost. Your service warranty will be invalid and ineffective should you not service your machine in the recommended service or if it is not rectified within the equal of twice that period. This is to say, you should get your machine rectified in every six month period, if we recommend that your machinery is improved once every three months or your warranty will not be credible. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Anytime a service is provided at your place by a technician, it refers to a call-out. A call-out fee will be charged except for when the call-out is covered by any of the above named plans or per-approved by the managers. One technician for one day is R 1 499.00 for working days, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.In addition to the call-out fee, traveling costs to your establishment and settlement if crucial, are on your account. The preparations for the technician to get picked up and sent back are recommend to be carried out by you. R 9.95/kilometer is the existing amount multiplied by the driving distance between your premises including our workshop, should you prefer for us to travel to you.Those charges may differ instant by extent without notice, so generously seek an answer about call out as well as travel costs in advance. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you only would like our specialist to take a look at your machinery for your contentment or would like to know if the machinery is set to work optimally, our maintenance plan is here for you. We will not charge any fees for the technician we supply. Our specialist will be able to advise if everything is in order or whether an back-up or additional maintenance or spare restoration is needed. Reservations have to be made for repairs or hard labour work to be completed at your/our quickest convenience as no adjustments or any such labour services will be completed during servicing visits. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: All our mainline of machinery's are sold with a particular barcode. Thus your machinery's assurance information and maintenance history will regularly be able to be reviewed in any manner and at any term on our database or while disconnected. We value our machines assurance and servicing by using the barcode. This ensures your maximum convenience on both the service and resell of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.