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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
We provide restricted feature warranty on the entire machinery, along with each subsystem if not stated any other way. The characteristic warranty covers errors due to unreliable components or poor craftsmanship We aren't liable for general wear and tear or misuse of your equipment. Our warranty will thus not cover aforestated. Certainly, deterioration that are not covered under guarantee can regularly be repaired at a minimum cost. Quotations are gladly vacant on inquiry.
The machine(s) which you are going to buy, will be demanding a regular service. General wear and tear reinstatement at a minimum cost, investigation and calibration as well as basic cleaning are concealed in the service plan. Your service warranty will be useless and not viable should you not service your machine in the preferred service or if it is not fixed within the equal of double that period. Meaning that in which case we preferred that your machinery is improved once every three months, it is necessary that you get your machinery serviced in every 6 month period or your warranty will not be legit.
A Call-out refers to each and every time instant a technician offers a service at your property. A call-out fee will be requested lest the call-out is concealed by any of the above plans or approved by the managers. At the extent of this quotation, one technician for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Accommodation including transport costs to your establishment, accompanying the call-out charge, are on your account if crucial. We prefer that you organize that the specialist gets picked up including sent back. The prevailing rate is R 9.95/km increased by the traveling distance between our branch as well as your property, should you prefer for us to come to you.Generously inquire about call out and touring costs in advance as those charges may differ instant by time without notice.If you only want our specialist to take a look at your machinery for peace of mind or want to find out if the machine is set to function optimally, our service plan is suited for you. No fees will be implemented for the experts we supply. Our specialist will be able to point out if everything is in order or whether an different or other assistance or spares reinstatement is needed. During preservation visits no improvements or hard labour operate will be done and reservations can be made for this to be carried out at your and our quickest convenience.A individual barcode is provided with all our mainline of machinery. You will for this reason always be able to analyze the machine's warranty information and assistance history on our webpage or offline - in any form and at any term. By using the barcode we honour our machines assurance and service. This ensures your maximal comfort on both the servicing and resell of your machines.
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