All the pictures are for presentation occasions only, for this reason the machines coloring, silhouettes or characteristic may diverge from that in the photograph. We retain the sanction to adapt, withdraw or boost minor quality while retaining the major features and specifications. You are welcome to petition a index of attributes ahead of time.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Handle Fibre Components with Extreme Care: Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty. Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Quality Warranty: We provide restricted feature warranty on the entire machinery, along with each subsystem if not stated any other way. The characteristic warranty covers errors due to unreliable components or poor craftsmanship We aren't liable for general wear and tear or misuse of your equipment. Our warranty will thus not cover aforestated. Certainly, deterioration that are not covered under guarantee can regularly be repaired at a minimum cost. Quotations are gladly vacant on inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) which you are going to buy, will be demanding a regular service. General wear and tear reinstatement at a minimum cost, investigation and calibration as well as basic cleaning are concealed in the service plan. Your service warranty will be useless and not viable should you not service your machine in the preferred service or if it is not fixed within the equal of double that period. Meaning that in which case we preferred that your machinery is improved once every three months, it is necessary that you get your machinery serviced in every 6 month period or your warranty will not be legit. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: A Call-out refers to each and every time instant a technician offers a service at your property. A call-out fee will be requested lest the call-out is concealed by any of the above plans or approved by the managers. At the extent of this quotation, one technician for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Accommodation including transport costs to your establishment, accompanying the call-out charge, are on your account if crucial. We prefer that you organize that the specialist gets picked up including sent back. The prevailing rate is R 9.95/km increased by the traveling distance between our branch as well as your property, should you prefer for us to come to you.Generously inquire about call out and touring costs in advance as those charges may differ instant by time without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you only want our specialist to take a look at your machinery for peace of mind or want to find out if the machine is set to function optimally, our service plan is suited for you. No fees will be implemented for the experts we supply. Our specialist will be able to point out if everything is in order or whether an different or other assistance or spares reinstatement is needed. During preservation visits no improvements or hard labour operate will be done and reservations can be made for this to be carried out at your and our quickest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: A individual barcode is provided with all our mainline of machinery. You will for this reason always be able to analyze the machine's warranty information and assistance history on our webpage or offline - in any form and at any term. By using the barcode we honour our machines assurance and service. This ensures your maximal comfort on both the servicing and resell of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.