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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.

For the whole machine, and any subsystem, we only supply bounded characteristic warranty if not stated otherwise. Poor craftsmanship and unfit equipment defects are covered by the attribute guarantee. We would not be held accountable for misuse or general wear and tear of your component. Aforestated is therefore not covered by our guarantee. Certainly, deterioration that are not covered under warranty can usually be repaired at a minimal cost. Quotations will be promptly available upon inquiry.
A Call-out points to to each and every time point a specialist offers a service at your premises. Unless the call-out is enclosed by each and every time of the above named plans or approved by the managers, a call-out cost will be required. At the instant of this quotation, for one day 1 technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for working days.Transport costs to your establishment and settlement if essential, are on your account, coupled with the call-out fee. The specialists essential arrangements to be made to get picked up as well as sent back, are preferred to be done by you. The existing percentage is R 9.95/km increased by the traveling distance between our workshop including your property, should you desire for us to go to you.Those fees may change instant by time without notice, so beneficially enquire about call out including travel costs in advance.
If you would prefer to know if the appliance is set to function optically, or you simply want our specialist to take a look at your machine for your satisfaction, our service plan is perfect for you. There is no cost for the specialist we provide. You will be advised by our experts if an different or further service or spares replacement is needed or if everything is in order. During sustainment visits no reconstruction or excessive labour work will be practised and reservations can be made for this to be completed at your and our earliest convenience.
A particular barcode is presented with all our mainline of machinery. You will thus constantly be able to analyze the machine's warranty information and maintenance history on our website or offline - in any way and at any term. Our machinery's assurance and maintenance are valued by us using the barcode. This secures your ultimate advantage on both the selling and servicing of your machines.