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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.

For the entire machinery, as well as each subsystem, we only offer restricted feature warranty lest stated otherwise. The characteristic warranty covers weaknesses due to faulty equipment or poor craftsmanship We aren't at fault for frequent wear and tear or misuse of your machinery. Aforementioned is therefore not covered by our warranty. Definitely, deterioration that are not covered under guarantee can usually be repaired at a minimal cost. Quotations are readily available on appeal.
The machine(s) you are going to buy compels a regular service. Checking and positioning, standard cleaning , as well as general depletion replacement at a minimal cost are included in the service plan. Your service warranty will be invalid and ineffective should you not service your machinery within the chosen service or if it is not improved within the equal of double that period. This is to say, if we preferred that your machinery is rectified once every three months, you must get your machine serviced in every 6 month period or your warranty will not be legit.
Whenever a service is offered at your establishment by a specialist, it refers to a call-out. Unless the call-out is concealed by any of the above plans or confirmed by the managers, a call-out fee will be charged. One specialist for one day is R 1 499.00 for working days, Traveling for weekends and R 9 995.00 for resting days or Public Holidays at the time of this quotation.Settlement and travel costs to your premises, coupled with the call-out cost, are on your account if crucial. We prefer that you arrange that the technician gets picked up as well as sent back. R 9.95/km is the prevailing amount increased by the traveling distance between your premises including our office, should you recommend for us to go to you.Those costs may change time by extent without notice, so kindly analyze about call out including traveling costs beforehand.
If you would choose to find out if the machine is set to function optimally, or you just want our specialist to take a look at your machinery for peace of mind, our assistance plan is here for you. We will not charge any fees for the specialist we supply. Our experts will be able to provide you with guidance on whether an alternative or further assistance or service parts restoration is needed or whether everything is normal. Sadly, no reconstruction or excessive labour work will be completed during a preservation visit, but a reservation should made for this to be completed at your and our earliest availability.
A different barcode is presented with all our mainline of machines. You will accordingly always be able to analyze the machinery's assurance data and maintenance history on our website or while logged off - in any way and at any instant. We honour our machines assurance and assistance by using the barcode. Ultimate benefit are protected on both the reselling and assistance of your machines.