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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.

We offer limited quality guarantee on the entire machinery, and any subsystem lest stated otherwise. Poor craftsmanship as well as defective material errors are covered by the trait guarantee. We are not accountable for frequent wear and tear or misuse of your product. Our warranty will therefore not cover aforestated. Naturally, damages that aren't covered under guarantee can often be repaired at a minimum cost. Upon inquiry, quotations are immediately accessible.
When a service is offered at your establishment by a specialist, it points to to a call-out. Unless arranged by the company or enclosed by each of the above plans, a call-out fee will be charged. At the instant of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.Coupled with the call-out fee, travel costs to your property including settlement if essential, are on your account. The adjustments for the technician to get picked up and sent back are chosen to be carried out by you. If you would wish for us to go to you, the current rate is R 9.95/kilometer amplified by the traveling distance between our office and your premises.Beneficially enquire about call out and touring costs ahead of time as those charges may differ extent by point without notice.
Our maintenance plan is perfect for you if you just would like our specialist to take a look at your machinery for your contentment, or if you would like to know if the machine is adjusted to work optically. No fees will apply for the experts we provide. Our technician will be able to advise if everything is in order or whether an back-up or additional assistance or service parts restoration is needed. Sadly, no adjustments or intense labour function will be carried out during a sustainment visit, but a booking should made for this to be carried out at your and our quickest availability.
All our mainline of machinery's are sold with a particular barcode. Check for this reason you will regularly be able to,in any way and at any moment, review the machinery's warranty data and maintenance history on our site or offline. We value our machinery's warranty and maintenance by using the barcode. This ensures your maximal comfort on both the maintenance and resell of your machinery's.