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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
We offer confined quality guarantee on the entire machine, including each subsystem unless stated elseways. Defects as a result of unreliable materials or poor craftsmanship, are covered by the characteristic warranty. We would not be held accountable for mis-usage or general wear and tear of your machine. For this reason aforesaid cannot be covered by our guarantee. Deterioration can generally be repaired that are not covered under guarantee, at minimal cost. Quotations are gladly accessible on inquiry.
The machine(s) you are going to buy requires a regular service. The included service plan consists of general cleaning, checking and adjustment, as well as everyday depletion replacement at a minimum cost. Your service guarantee will be invalid and meaningless should you not service your machine in the suggested service or if it is not fixed within the equal of dual that period. Meaning that in which case we recommend that your machine is fixed once every 3 months, it is crucial that you get your machine rectified within every 6 month period or your guarantee will not be legit.
Whenever a technician supplies a service at your premises, it refers to a call-out. Except when confirmed by the company or enclosed by each of the above mentioned plans, a call-out fee will be charged. At the point of this quotation, 1 specialist for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Along with the call-out fee, touring costs to your establishment and settlement if crucial, are on your account. We suggest that you arrange that the specialist gets picked up and sent back. R 9.95/km is the existing rate amplified by the driving distance between your premises and our branch, should you desire for us to go to you.Those charges may vary instant by time without notice, so generously enquire about call out including touring costs in advance.Our maintenance plan is perfect for you if you just would like our technician to take a look at your machine for your satisfaction, or if you would like to know if the machine is fitted to operate optically. No fees will be implemented for the specialist we supply. Our technician will be able to point out whether everything is normal or if an different or additional assistance or spares replacement is needed. During maintenance visits no adjustments or excessive labour operate will be carried out and reservations should made for this to be completed at your and our earliest convenience.With all our mainline of machinery's a unique barcode is sold. Check therefore you will evermore be able to,in any style and at any instant, check the machines warranty data and maintenance history on our database or offline. By using the barcode we honour our machines warranty and assistance. This secures your ultimate benefit on both the servicing and resell of your machinery's.
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