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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.

We offer constrained characteristic guarantee on each subsystem unless stated elseways, as well as on the whole machine. Shortages as a result of unfit equipment or poor craftsmanship, are covered by the feature guarantee. We shall not be held responsible for misuse or everyday wear and tear of your product. Our warranty will therefore not cover aforesaid. Of course, damages that aren't covered under guarantee can regularly be repaired at a minimum cost. Quotations are immediately accessible on request.
The machine(s) you are going to buy requires a routine service. The concealed service plan encloses standard cleaning, investigation and calibration, as well as standard depletion replacement at a minimal cost. It is crucial that your machinery is rectified in the equal of twice that period, should you not service your machine(s) within the suggested service period, elseways your service warranty will be useless and void. Meaning that within which case we preferred that your machinery is serviced once every three months, it is compulsory that you get your machinery serviced within every 6 month period or your warranty will not be legit.
Every time a technician provides a service at your establishment, it points to to a call-out. Except when accepted by managers or included by any of the above mentioned plans, a call-out fee will be charged. At the extent of this quotation, for 1 day one technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for weekdays.Accommodation as well as travel costs to your establishment, in addition to the call-out cost, are on your account if required. We suggest that you organize that the technician gets picked up and sent back. If you would prefer for us to come to you, the prevailing rate is R 9.95/km amplified by the traveling distance between our workshop including your place.Those fees may differ point by extent without notice, so attentively analyze about call out including touring costs beforehand.
Our maintenance plan is perfect for you if you only would like our technician to take a look at your machine for peace of mind, or if you want to know if the appliance is fitted to work optically. There is no cost for the technician we provide. Our specialist will be able to point out whether everything is normal or if an back-up or other servicing or spare restoration is needed. During sustainment visits no repairs or intense labour function will be practised and reservations should made for this to be completed at your and our quickest convenience.
A unique barcode is supplied with all our mainline of machinery. You will therefore always be able to analyze the machinery's assurance data and service history on our website or while disconnected - in any style and at any time. By using the barcode we value our machinery's warranty and service. This secures your maximum convenience on both the selling and assistance of your machines.