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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Value warranty for all competent spares and accessories sold, will be given in which case the spare parts and accessories are used on our machines and put together by our experts or under our experts's supervision. Except when approved by managers, the value guarantee will be null if spares or accessories has been constructed into other company's machinery or installed without our acknowledgement.Associated equipment or new spares fitting and diagnosis for machinery bought from us is costless. After the new spare or accessories has been setup, our technician will insure that the clients machinery is fully working and well tested. For other companies machinery, we may propose to supply technical advice online or send a expert to offer technical assistance. Unfortunately, we can't, when concerning 3rd-party machinery, guarantee which actions (if any) will be taken, or advice (if any) will be supplied by our technicians.If a remote diagnoses for redundant - restoration or accessory add-on for our machines that we have sold, or for brand new or redundant spare or associated equipment must be made by our specialist, we will present you with a full remuneration once the client send the service parts or associated equipment in its primary quality.
Accommodation fees and come costs will be charges would you choose that we go to your place for a spare- replacement or add-on fitting for machinery that we have sold, although a labour fee will not be required. Plans are required to be made by the client for the specialist to be retrieved and sent back. The existing amount payable, should you wish for us to travel to you, is R 9.95/km increased by the traveling distance between our office and your property.
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