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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
In which case competent service parts and accessories are being used on our machines and put together by our experts or under our specialist's supervision, quality warranty will be given. Except when approved by the company, the quality warranty will be null if service parts or accessories has been constructed into other company's machinery or put together without our consent.Associated equipment or new repair parts fitments and diagnosis for machines bought from us is free. After the new service parts or components have been installed, our experts will certify that your machines is fully functional and well tested. Sending a expert to give technical services, or remotely providing technical guidance may be chosen when in relation to competitors machines. When related to 3rd-party machines, we cannot guarantee which steps (if any) would be taken or what information (if any) can be given by our specialists.If our technician remotely suggests or recommend a extra restoration or associated equipment add-on for machinery that we have sold, and for unused or extra spare parts or associated equipment, we will present the client with a complete remuneration once you send the service parts or associated equipment back in its genuine state.
Would you wish that we travel to your place for a spare- restoration or add-on installations for machinery that we have sold, we shall not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. Clients are preferred to make all arrangements for the specialist to be picked up and sent back. R 9.95/km multiplied by the driving distance between our branch and your establishment, is the existing amount payable and appropriate should you prefer for us to come to you.
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