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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.

Worth guarantee for all competent service parts and accessories sold, will be presented in which case the spares and accessories are fitted on our machinery and installed by our specialist or under our experts's supervision. Except when approved by the company, the worth guarantee will be invalid if spares or accessories has been constructed into 3rd party machinery or put together without our knowledge.
Component or new spare parts installation and diagnosis for machines bought from us is free. Our experts will make sure that your machines is completely operational and well certified after the new service parts or components has been fitted. For other companies machinery, we may choose to offer technical guidance online or send a technician to supply technical support. When related to competitors machines, we cant guarantee which actions (if any) shall be taken or what advice (if any) shall be given by our specialists.
If a remote suggestion for spare - replacement or accessory add-on for our machinery that we have sold, or for brand new or spare service parts or accessories must be made by our technician, we will present you with a full reimbursement once you send the spare parts or accessories in its primary state.
A labour fee will not be requested should you wish that we come to your establishment for a spare- restoration or add-on installations for machinery that we have sold, even though traveling expenses and accommodation fees will be required if relevant. Clients are required to make all arrangements for the specialist to be picked up and sent back. The prevailing rate payable, should you prefer for us to go to you, is R 9.95/km amplified by the traveling distance between our office and your premises.