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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.

In which case qualified spare parts and accessories are being fitted on our machines and put together by our specialist or under our technician's supervision, worth assurance will be presented. In which case spares or accessories has been fitted into other company's machines or installed without our acknowledgement, the worth assurance will be void unless when pre-approved by the company.
No charges will apply for diagnosis and new spare parts or accessories installation for machinery obtained from us. After the new repair parts or components has been setup by our technician, they will make sure that the clients machines is 100% operational and well certified. We may recommend to provide technical information online or send a specialist to supply technical assistance for other companies machines. In regarding 3rd-party machinery, we cannot guarantee which actions (if any) would be taken or what information (if any) will be supplied by our specialists.
The client will be supplied with a 100% remuneration should our technician remotely suggest or recommend a spare - reinstatement or associated equipment add-on for machinery that we have sold, including for new or redundant spare or accessories as soon as the client send the service parts or components back in its original order.
Accommodation fees and travel costs will be charges would you prefer that we come to your property for a spare- reinstatement or add-on installment for machinery that we have sold, even though a labour expenses will not be required. We choose that you arrange for the specialist to get retrieved and sent back. R 9.95/km multiplied by the traveling distance between our warehouse and your property, is the ongoing amount payable and applicable should you wish for us to come to you.