






Let Us Call You Back or Check Our Address
Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.

We present a worth warranty for licensed service parts and accessories sold only when the spare parts or accessories is utilized on our machines and put together by our technician or under our experts's supervision. Unless when pre-approved by management, the quality warranty will be null if service parts or accessories have been constructed into competitors machinery or setup without our consent.
Diagnosis and new spare or components installments is free for machinery sold by us. After the new spare parts or components have been fitted, our experts will insure that the clients machinery is 100% functional and well tested. For 3rd-party machines, we may choose to offer technical advice remotely or send a specialist to offer technical support. When concerning 3rd-party machinery, we cannot guarantee which actions (if any) would be taken or what information (if any) would be supplied by our technicians.
If our specialist remotely suggests or recommend a redundant reinstatement or component add-on for machines that we have sold, including for unused or redundant spares or accessories, we will supply you with a 100% repayment once the client send the spare or accessories back in its primary quality.
Accommodation fees and travel costs will be charges would you wish that we come to your place for a spare- replacement or add-on installations for machines that we have sold, even though a labour costs will not be charged. We prefer that you arrange for the specialist to get fetched and sent back. The existing rate payable, should you choose for us to travel to you, is R 9.95/km increased by the traveling distance between our office and your premises.