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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.

We present a value assurance for licensed spare parts and accessories sold except when the spare parts or accessories is fitted on our machines and installed by our experts or under our technician's supervision. The quality guarantee is invalid if spares or accessories has been constructed into other company's machines or setup without our knowledge ( unless when pre-approved by managers ) .
Accessory or new service parts fitting and diagnosis for machines bought from us is complimentary. After the new spare or accessories have been fitted, our experts will ensure that the clients machines is 100% operational and well tested. We may choose to supply technical services online or send a specialist to supply technical support for 3rd-party machinery. We cannot however, guarantee which actions (if any) will be taken, or services (if any) will be given by our specialists about 3rd party machines.
If our specialist remotely diagnoses or prefers a redundant replacement or accessory add-on for machinery that we have sold, and for unused or extra service parts or components, we will supply the client with a full remuneration once the client send the spares or associated equipment back in its primary order.
A labour fee will not be required should you wish that we travel to your place for a spare- restoration or add-on installations for machines that we have sold, although traveling expenses and accommodation fees will be required if suited. We prefer that you organize for the specialist to get picked up and sent back. R 9.95/km amplified by the driving distance between our office and your premises, is the current rate payable and applicable should you wish for us to go to you.