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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Worth guarantee for all competent service parts and accessories sold, will be presented in which case the spares and accessories are fitted on our machinery and setup by our experts or under our technician's supervision. The quality warranty is null if spare parts or accessories has been fitted into other company's machines or setup without our admission ( except when approved by management ) .Associated equipment or new service parts installments and diagnosis for machines purchased from us is complimentary. Our experts will certify that your machines is fully functional and well certified after the new service parts or components has been installed. Sending a specialist to supply technical assistance, or remotely supplying technical advice may be preferred when in regards to other companies machinery. We cant however, oath which actions (if any) shall be taken, or guidance (if any) will be provided by our technicians regarding 3rd party machinery.If a remote suggestion for spare - replacement or accessory add-on for our machinery that we have sold, or for new or spare service parts or accessories will be made by our specialist, we will supply you with a 100% repayment once you send the spare parts or associated equipment in its original state.
Accommodation fees and come costs will be charges should you desire that we travel to your establishment for a spare- reinstatement or add-on installment for machinery that we have sold, even though a labour fee will not be charged. Preparations are required to be made by the purchaser for the technician to be picked up and sent back. The existing percentage payable, would you choose for us to go to you, is R 9.95/km amplified by the driving distance between our warehouse and your premises.
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