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We offer restricted feature warranty on any subsystem unless stated elseways, and on the whole machine. The trait warranty covers errors due to unfit components or poor craftsmanship General wear and tear or mis-usage of your product is not our constraint. Aforementioned is for this reason not covered by our guarantee. Naturally, damages that are not covered under guarantee can generally be repaired at a minimum cost. Quotations are readily vacant on appeal.
Our warehouse offers fundamental and/or full training courses for all machinery we sell. When obtaining your machine, first primary entry courses is comprehended in your purchase, although more improved training can be purchased after the fundamental course has been achieved.
Whenever a specialist supplies a service at your establishment, it points to to a call-out. A call-out fee will be charged except for when the call-out is enclosed by each of the above mentioned plans or per-approved by the the company. At the time of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays. costs to your establishment as well as accommodation if essential, are on your account, along with the call-out charge. We suggest that you arrange that the technician gets picked up including sent back. If you would choose for us to travel to you, the prevailing rate is R 9.95/kilometer amplified by the driving distance between our premises and your premises.Those costs may vary extent by instant without notice, so generously analyze about call out as well as touring costs in advance.
Without going away from our office, we are able to join up with to your PC to help you with the setup and troubleshooting immediately with large bandwidth internet and advanced software automation. We provide endless unrestrained remote support for fitting and setup on all the programming, as well as for investigation on all machines we sell that joins to and works with a laptop. Remote assistance is not equal to training.
All our mainline of machinery's are sold with a unique barcode. Thus your machines guarantee report and service history will always be able to be checked in any manner and at any term on our database or while disconnected. Our machines warranty and maintenance are valued by us using the barcode. Maximum convenience are insured on both the reselling and servicing of your machinery's.