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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Worth warranty for all qualified spares and accessories sold, will be provided in which case the service parts and accessories are utilized on our machinery and installed by our experts or under our specialist's supervision. The worth assurance is null if service parts or accessories have been constructed into competitors machines or put together without our admission ( unless when approved by management ) .No fees will apply for diagnosis and new spare parts or associated equipment installation for machines purchased from us. After the new spare or accessories has been setup, our technician will certify that your machinery is perfectly functional and well tested. For 3rd-party machines, we may recommend to give technical guidance remotely or send a expert to give technical assistance. In regarding competitors machinery, we cannot guarantee which steps (if any) will be taken or what information (if any) can be supplied by our technicians.You will be provided with a complete remuneration should our technician remotely advices or recommend a spare - restoration or accessory add-on for machines that we have sold, as well as for brand new or spare spare parts or accessories as soon as the client send the spares or accessories back in its genuine condition.
Should you prefer that we go to your property for a spare- restoration or add-on fitting for machinery that we have sold, we shall not charge you a labour costs, but only for the traveling expenses and accommodation fees if required. Clients are preferred to make all adjustments for the specialist to be retrieved and sent back. R 9.95/km multiplied by the traveling distance between our warehouse and your establishment, is the current amount payable and applicable should you wish for us to come to you.
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