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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
In which case qualified spares and accessories are being used on our machinery and setup by our experts or under our experts's supervision, worth assurance will be given. In which case spare parts or accessories have been constructed into competitors machinery or installed without our acknowledgement, the value assurance will be void except when accepted by managers.Diagnosis and new service parts or accessories fitments is complimentary for machinery sold by us. After the new service parts or components have been put together, our experts will certify that the clients machines is fully operational and well certified. Sending a expert to provide technical support, or remotely providing technical guidance may be preferred when in regards to competitors machines. In regarding competitors machines, we cannot guarantee which actions (if any) can be taken or what guidance (if any) will be supplied by our experts.If our specialist remotely advises or prefers a extra reinstatement or accessory add-on for machinery that we have sold, and for unused or extra spare or associated equipment, we will supply you with a complete refund once you send the spare or accessories back in its primary condition.
Should you choose that we come to your establishment for a spare- reinstatement or add-on fitments for machinery that we have sold, we shall not charge you a labour fee, but only for the travel costs and accommodation fees if crucial. Arrangements are chosen to be made by the purchaser for the technician to be picked up and sent back. The ongoing rate payable, should you desire for us to come to you, is R 9.95/km amplified by the driving distance between our office and your place.
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