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For the entire machinery, and each subsystem, we only offer limited quality guarantee except stated elseways. The feature warranty covers weaknesses due to unfit materials or poor craftsmanship Common wear and tear or mis-usage of your machine is not our fault. Our guarantee will for this reason not cover aforementioned. Definitely, deterioration that are not covered under guarantee can usually be repaired at a minimum cost. Quotations will be immediately available upon demand.
Our training centre offers basic and/or extensive training courses for all machines we sell. When obtaining your machinery, first primary entry courses is combined in your investment, nevertheless more promoted training can be bought after the basic course has been passed.
Anytime a specialist provides a service at your premises, it refers to a call-out. Unless per-approved by managers or included by each of the above plans, a call-out cost will be required. One technician for one day is R 1 499.00 for workdays, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Accompanying the call-out charge, transport costs to your place as well as settlement if necessary, are on your account. The specialists required arrangements to be done to get picked up as well as sent back, are preferred to be carried out by you. If you would choose for us to go to you, the current rate is R 9.95/km increased by the driving distance between our place including your establishment.Those fees may change time by instant without notice, so generously inquire about call out and travel costs beforehand.
With the high bandwidth cyberspace and advanced programming technology, we are able to get into to your PC to advise you with organization and technical difficulties right away without going away from our premises. We supply lifetime infinite remote assistance for investigation on all machines we sell that associates to and functions with a computer, and establish and setup all software we sold as well. Remote service is not comparable to training.
All our mainline of machines are sold with a individual barcode. You will therefore evermore be able to review the machine's guarantee info and service history on our webpage or while disconnected - in any form and at any term. We honour our machines warranty and assistance by using the barcode. This ensures your maximum convenience on both the reselling and assistance of your machines.
The reference above involves our advanced model, and in essence the features, details and attachments are relevant thereto. Generously seek an answer from our sales clerk as to the age model recited. In the case that we don't have the recent model accessible, you can be entitled to collect up to 5% remission on the previous model, depending on lower execution or insignificant design.